Terms & Conditions
1. Acceptance of Terms
By accessing this website or using any ComplyHub product or service, you agree to comply with and be bound by these Terms & Conditions, along with our Privacy Policy. If you do not agree with any part of these terms, please do not use our website or services.
2. Use of Website & Services
You agree to use this website and our services only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website. You must not:
- Attempt to gain unauthorised access to any part of our systems or networks
- Use the website to transmit harmful, fraudulent, or unlawful content
- Reverse engineer, decompile, or attempt to extract source code from our platform
- Use automated systems (bots, scrapers) to access the website without our prior written consent
We reserve the right to restrict or terminate access for any user who violates these terms.
3. Intellectual Property
All content on this website — including text, graphics, logos, software, platform design, and the ComplyHub name and branding — is the property of Sophtimize Consultancy Services or its licensors and is protected by Australian and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any part of this website or our platform without our express written permission.
4. Readiness Assessment Disclaimer
The following disclaimer applies specifically to any AML/CTF readiness assessment, gap analysis, or related report provided by ComplyHub.
4.1 Nature of the Assessment
This readiness assessment is a high-level compliance review and gap analysis designed to assist organisations in evaluating AML/CTF controls, governance arrangements, customer due diligence processes, reporting obligations, training, and record-keeping practices. The assessment is provided for readiness and planning purposes only and is not a formal assurance engagement, certification, or statutory audit.
4.2 No Legal Advice
This assessment does not constitute legal advice, regulatory advice, tax advice, financial product advice, or an independent legal opinion. Organisations should obtain professional advice before relying on any findings, ratings, recommendations, or remediation actions.
4.3 No AUSTRAC Endorsement
AUSTRAC does not endorse ComplyHub, its software, assessments, templates, reports, consultants, or recommendations. Nothing in this assessment should be interpreted as AUSTRAC approval, endorsement, or accreditation.
4.4 Reliance on Client Information
Findings, ratings, and recommendations are based on information, documents, and responses provided by the organisation. ComplyHub does not independently verify the completeness or accuracy of all information supplied unless expressly agreed in writing.
4.5 No Guarantee of Compliance
Assessment scores, ratings, remediation priorities, recommended owners, and suggested timeframes are indicative only. They do not guarantee compliance with the AML/CTF Act, AML/CTF Rules, or any regulatory requirement, nor do they guarantee any particular regulatory outcome.
4.6 Responsibility Remains with the Organisation
Responsibility for AML/CTF compliance remains solely with the reporting entity, its directors, senior management, compliance officer, and governing body. Use of third-party software, assessments, consultants, or implementation support does not transfer legal obligations under the AML/CTF framework.
5. Limitation of Liability
To the maximum extent permitted by law, ComplyHub and Sophtimize Consultancy Services shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of this website, our products, or our services — including but not limited to reliance on any assessment, report, or recommendation provided. This limitation applies regardless of whether such liability arises in contract, tort (including negligence), or otherwise.
6. Third-Party Links
This website may contain links to third-party websites or services that are not owned or controlled by ComplyHub. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
7. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Australia.
8. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website or our services after any changes constitutes your acceptance of the revised terms. We recommend reviewing this page periodically.
9. Contact Us
If you have any questions about these Terms & Conditions, please contact us through our Contact page.